Terms of Use

Welcome to the Wiqeo website. By accessing our site and using our services, you agree to these terms of use. We encourage you to read these terms carefully to understand your rights and obligations when using our site and purchasing our products.

1. General

These terms of use govern access to and use of the wiqeo.com website. By browsing our site, placing an order or using our services, you acknowledge that you have read these terms and accept them without reservation.

2. Intellectual property

All content on wiqeo.com , including but not limited to text, images, logos, graphics and designs, is protected by applicable intellectual property laws and remains the exclusive property of Wiqeo. Any unauthorized reproduction, distribution or use of this content is strictly prohibited.

3. Products and availability

We strive to provide accurate descriptions and faithful images of our products. However, minor differences may occur, particularly due to the color settings of your screen. Wiqeo reserves the right to modify or remove products from its catalog without notice.

4. Price and payment

All prices displayed on wiqeo.com are in euros (€) and include applicable VAT. Delivery charges are added at the time of validation of your order. Wiqeo reserves the right to change prices at any time, but orders already placed will not be affected by these changes.

We accept several secure payment methods, such as credit cards and PayPal. Payment must be made in full before the order is shipped.

5. Orders and validation

Any order placed on wiqeo.com constitutes an offer to purchase by you, which must be accepted by Wiqeo. We reserve the right to refuse or cancel an order for legitimate reasons, such as unavailability of the product, suspected fraud or incorrect information.

6. Delivery

We deliver to France, Belgium and Switzerland. Delivery times are indicated when ordering and may vary depending on the destination and the type of delivery chosen. Wiqeo strives to meet the announced deadlines, but cannot be held responsible for delivery delays attributable to carriers.

7. Right of withdrawal

In accordance with current laws, you have 14 days to exercise your right of withdrawal without having to provide reasons or pay penalties. To do this, the product must be returned in its original condition and packaging. Return costs are the responsibility of the customer, except in the case of a defective product.

8. Privacy Policy

Protecting your personal data is important to us. By using our site, you agree to our Privacy Policy , which describes how we collect, use and protect your personal information. Please review this policy to learn more about your rights in relation to your data.

9. Limitation of liability

Wiqeo cannot be held responsible for direct or indirect damages arising from the use of our site or the purchase of our products, to the extent permitted by law. Although we strive to provide accurate information, we do not guarantee that our site will be free from errors or interruptions.

10. Modification of the conditions of use

Wiqeo reserves the right to modify these terms of use at any time. Changes will come into effect as soon as they are published on the site. We encourage you to regularly consult this page to stay informed of any updates.

11. Applicable law

These terms of use are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the French courts will have sole jurisdiction to settle disputes.

12. Contact

If you have any questions regarding these Terms of Use, please contact our customer service via our contact page or by email. We are at your disposal to answer all your questions.

By using wiqeo.com , you agree to these terms of use. We thank you for your trust in us and wish you a great shopping experience!