CANCELLATION

We accept order cancellation before the product is shipped or produced. If the order is canceled you will receive a full refund. We cannot cancel the order if the product has already been shipped.

RETURNS (if applicable)

We accept returns on products. Customers have the right to request the return within 14 days of receipt.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. To complete your return, we need a receipt or proof of purchase. Please do not return your purchase to the manufacturer.
Customers will only be charged a maximum of one time for shipping costs (this includes returns); No restocking to be charged to consumers for returning the product.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or denied. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a specified time frame.

LATE OR MISSING REFUND (if applicable)

If you haven't received a refund yet, check your bank account first.
Then contact your credit card company, it may take some time before your refund is officially posted. Then contact your bank. There is often some processing time before a refund is mailed. If you have done all of this and still have not received your refund, please contact us at info@wiqeo.com.

Please contact our customer service at info@wiqeo.com pour to get the returned address.

t1>