Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

To complete your return, we need a receipt or proof of purchase.

Any item that is not in original condition, is damaged, or is missing parts for reasons not due to our error
Any item returned more than 30 days after delivery

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or rejected.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a given.

LATE OR MISSING REFUND (if applicable)

If you haven't received a refund yet, check your bank account first.
Then contact your credit card company, it may take some time before your refund is officially posted.

t7>Then contact your bank. There is often some processing time before a refund is mailed.
If you have done all of this and still have not received your refund, please contact us at info@wiqeo.com.

ITEMS ON SALE (if applicable)

Only regular priced items can be refunded. Unfortunately, sale items cannot be refunded.

EXCHANGES (if applicable)

We only replace defective or damaged items. If you need to exchange it for the same item, email us at info@wiqeo.com.

DELIVERY

To return your product, contact us by email.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, return shipping costs will be deducted from your refund.

Depending on your location, the time it takes for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.